Last Updated: July 23, 2025
1. Information We Collect
Discord User Information
- Discord User ID (for identification purposes)
- Discord Username and Display Name
- Server membership information
- Role assignments within servers using AccessNode
Application Data
- Application responses and answers to custom questions
- Date of birth (for age verification)
- Reason for joining server
- Application timestamps and processing results
Enhanced Verification Data (Optional)
- State ID images (temporarily, for age verification only)
- Verification selfies (temporarily, for identity confirmation)
- Verification notes and processing decisions
🔒 Important: All verification documents are automatically deleted within 24-48 hours and are never permanently stored or made available for download by administrators.
2. How We Use Your Information
Primary Purposes
- Processing server membership applications
- Automated application screening and approval
- Age verification for 18+ and 21+ servers
- Role assignment and server access management
- Providing administrative statistics and insights
Administrative Features
- Generating application statistics and trends
- Maintaining logs for administrative review
- Sending notifications about application activity
- Appeal processing and management
3. Data Storage and Security
Database Storage
- Application data is stored in encrypted PostgreSQL databases
- All database connections use secure protocols
- Access is restricted to authorized service components only
- Regular backups are maintained for data integrity
File Security
- Verification documents are stored with restricted file permissions (0o600)
- Upload directories are protected by .htaccess rules
- Direct URL access to uploaded files is blocked
- All files are automatically purged within 24-48 hours
4. Data Sharing and Disclosure
Within Discord Servers
- Application information is shared with authorized server administrators
- Processing decisions and notes are available to server moderators
- Appeal information is accessible to staff handling appeals
No Third-Party Sharing
- We do not sell or share personal information with third parties
- We do not use data for advertising or marketing purposes
- Data is only processed for server moderation purposes
Legal Requirements
We may disclose information if required by law or to:
- Comply with legal process or government requests
- Protect the rights and safety of users
- Investigate potential violations of our Terms of Service
5. Discord Platform Compliance
Discord TOS Alignment
- All data processing complies with Discord's Terms of Service
- We respect Discord's privacy requirements and API guidelines
- No data is collected beyond what's necessary for bot functionality
- We do not attempt to circumvent Discord's built-in privacy features
Age Verification Compliance
- Enhanced verification features comply with Discord's age verification policies
- Personal identification documents are processed temporarily only
- No permanent storage of government-issued ID information
- Administrators cannot download or export verification documents
6. Your Privacy Rights
Access and Control
- You can request information about data we have collected about you
- You can request deletion of your application data
- You can withdraw from servers using AccessNode at any time
- Server administrators can delete user data through the dashboard
Data Portability
- Server administrators can export application data for their servers
- Users can request copies of their application information
- Data exports are provided in standard formats when possible
7. Data Retention
Application Data
- Approved applications: Retained while user remains in server
- Denied applications: Retained for administrative review (configurable retention period)
- Appeal data: Retained for the duration of the appeal process
Verification Documents
- State ID images: Automatically deleted within 24-48 hours
- Verification selfies: Automatically deleted within 24-48 hours
- No long-term storage of personal identification documents
Configuration Data
- Server configuration: Retained while bot is active in server
- After bot removal: Configuration deleted after 30-day grace period
8. Cookies and Tracking
Dashboard Sessions
- We use session cookies for dashboard authentication
- No tracking cookies or third-party analytics
- Session data is cleared when you log out
No External Tracking
- We do not use Google Analytics or similar tracking services
- No social media tracking pixels or beacons
- No cross-site tracking or profiling
9. Children's Privacy
- AccessNode is designed for use in accordance with Discord's age requirements
- We do not knowingly collect information from users under 13
- Age verification features help servers comply with their own age requirements
- Parents can request deletion of their child's data if inappropriately collected
10. International Data Transfers
- Data is processed and stored on secure cloud infrastructure
- We implement appropriate safeguards for international data transfers
- Data processing complies with applicable privacy regulations
11. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time
- Material changes will be announced through our support channels
- Continued use of the service constitutes acceptance of updates
- The "Last Updated" date indicates when changes were made
12. Contact Information
For privacy-related questions or requests, please contact us through:
- Our support server (link available in the dashboard)
- The feedback system in the AccessNode dashboard
- Direct message to server administrators for data deletion requests
🔒 Your Privacy Matters: AccessNode is designed with privacy by design principles. We collect only the minimum data necessary for functionality and implement strong security measures to protect your information.